Webinar: Mapping the Customer Journey
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If you search 'Customer Journey Map' online you are served around 195,000,000 results. We thought we'd save you trawling through these materials by inviting you to join a webinar so that you can find out everything you need to know in just one hour.
Join our free webinar for the opportunity to:
- learn everything you need to know about customer journey mapping in 60 minutes
- hear from senior customer journey practitioners
- get a taste of what it would be like to study our Applied Customer Experience course.
In this webinar, we will be joined by the following speakers:
- Paul Richardson, Head of Customer Journey Approach at HSBC
- Patricia Sanchez Diaz, Customer Experience Lead, Centrica
Book your place
To book your free place at this webinar, register here and if you miss the live session, we'll send you a recording.