Ellie Grimer, Administrative Assistant at The Deepings Practice

The biggest lesson I experienced is how to balance life, work and study. 

ellie grimer

How did studying at Pearson College London help you get into the world of business?

Studying at Pearson opened a whole new world to me, not just one that I earned a degree. It was full of entrepreneurial ideas, creative thinking and a perspective of business that was completely different to the one I had perceived before. Both students and lecturers were full of knowledge and different experiences that could be openly shared in an environment that was ‘business-like’ rather than on a classroom basis which positively enhanced how I felt as a student. I can’t imagine how different things would have been, having to leave university with no business experiences and having to find a job that allowed me to use my degree and all the knowledge I had learnt. However, Pearson provided that platform to be able to work in a business environment while completing my degree which has now led me to higher promotions within my current role.  

Where have you gone on to work and what is your role?

After working in different industries including retail and travel, I went on to explore the health sector mid-way through my degree. I have been working in an NHS Medical Centre for around a year where I started learning the basics of how the NHS works differently as a business while processing administrative tasks for patients and clinical staff. This has allowed me to quickly progress after finishing my degree into a Business Admin and Finance role which, in brief summary, includes managing all non-NHS services that incur charges, outgoing and incoming payments involved within the NHS, notification to patients of outstanding monitoring while reporting all information to the Operations and Facilities Officer and Business Manager.  

What are you working on at the moment?

There are many learning curves when entering a new role and I am working to create innovative new ideas and ways to process everyday tasks more efficiently. At present, I am progressing the use of our social media and website making it a place to be informed and gain insightful knowledge, this will enhance following and spread more awareness. Not only this but finding new, innovative approaches in line with COVID restrictions to grow as a business and ensure that the patient journey is as dynamic but logical as possible; this has become a key focus of mine and something that will continue to be worked on.  

What do you enjoy the most about working for the NHS Medical Centre?

Honestly, providing a service of care to patients in need has become a passion of mine. Knowing that we have such powerful resources concludes how amazing our NHS is. Being a responsible part of that process is a feeling I haven’t had before and working with such amazing, knowledgeable people is a pleasure.  

What lessons have you learnt during your time studying and your time working in business?

The biggest lesson I experienced is how to balance life, work and study. It was not an easy journey and determination was key to progress however it really did have its rewards. I grew my confidence massively coming from a small village in the countryside to travelling to London every week for university; I so enjoyed both aspects of seeing two totally different sides of life. Having the opportunity to be able to continue my life at home whilst working and attending a university I felt I was gaining invaluable lessons from, really was a pivotal point for me. The friends I gained along the way were a huge encouragement and made every part of studying whist working enjoyable and I have never felt so supported.  

What was your favourite part of studying at Pearson College London?

The atmosphere, environment and friends made my experience at Pearson the best I could ask for! To sum up my experience at Pearson in one word, I would say inspirational because it has provided me with invaluable business knowledge, and I have had the privilege to meet some fantastic entrepreneurs learning about their background. This really inspired me to go further than I can imagine, be a better version of myself and that anything is possible if I am determined enough.  

What advice would you give to students looking to start a career within the business industry?

 Knowledge is power. Research is essential as there are so many elements to the business industry. Listen to those around you and educate yourself. Answer every unanswered query you have by using resources around you. Put yourself out there and never be afraid to ask for advice or help. Go for it!  

What's your favourite brand and why?

There are a few brands I admire for their mission statements and what they strive for - any business with a positive impact have my vote. However, if I have to choose then it would be Disney. Their branding strategy is so solid, power is held through emotional connections. The way Disney has built up from a magical idea into something so special for others - including me! - is inspiring in itself. Innovation is definitely at the heart of Disney and they are forever growing ways to enrapture such a large target audience (let’s face it, there aren’t many people who don’t know what Disney is). An extract from Disney’s mission statement states ‘to entertain, inform and inspire people’ - largely concluding the business industry and reflects exactly how I have found my journey into the business world so far.  

What course did you study?

BA (Hons) Business Management